Privacy Policy

Indiadel: Your Trusted Partner for Global Package Forwarding from India

Indiadel is committed to providing the best package forwarding services from India to anywhere in the world. Whether you're an international shopper or an expatriate missing home, Indiadel ensures seamless access to your favorite Indian retailers.

Our Services

1. Free Indian Locker Address
• Shop from any Indian store and ship your purchases to our secure warehouse.
2. Package Consolidation
• Combine multiple packages into one to save on shipping costs.
3. Return-to-Seller Services
• Hassle-free returns for items that don’t meet your expectations.
4. Doorstep Delivery
• Reliable delivery directly to your address, no matter where you are.
5. Parcel Opening Photos and Videos
• Transparency with detailed images and videos of the packages we receive.

Why Choose Indiadel

• Fast and Reliable Shipping
  With trusted logistics partners like DHL and UPS, your orders are delivered in 7-10 business days.
• Affordable Rates
  Enjoy premium shipping services at competitive prices.
• Secure and Efficient Handling
  Your packages are stored safely and managed with utmost care.
• Customer-Centric Approach
  Tailored solutions like photo and video updates enhance your experience.

Indiadel bridges the gap between global shoppers and Indian products, making international shopping hassle-free and affordable. Explore the best of India, delivered to your doorstep!

1.Privacy Policy: Collection of Personally Identifiable Information

When you use our services, we may collect specific personally identifiable information (PII) to ensure efficient communication and service delivery. This information helps us provide a seamless experience and fulfill your needs effectively.

Information We Collect

1. Contact Information:
• Email Address
• First Name and Last Name
• Phone Number
2. Address Details:
• Full Address, including State, Province, City, and ZIP/Postal Code

3. ID Proof: Adhar Card

4.Usage Data:

• Data on how you interact with our services, such as website or app usage patterns.

2.Why We Collect This Information

• To process and deliver your orders efficiently.
• To contact you for order updates, confirmations, or inquiries.
• To improve our services and personalize your experience.
• To ensure secure and reliable transactions.

3.Additional Uses of Your Information

We may also use your personally identifiable information for the following purposes:

1. Fraud Prevention and Security:
• Detecting, preventing, and addressing fraudulent, unauthorized, or illegal activities.
2. Service Applications:
• Processing applications you submit online or offline to access services we provide.
3. Request and Claim Management:
• Handling and processing your service requests and addressing any subsequent claims.
4. Fulfilling Contractual Obligations:
• Meeting the commitments we have under any agreements entered into with you.
5. Problem Resolution:
• Resolving any issues related to the services supplied to you.
6. Customized Products and Services:
• Developing products or services tailored to your specific needs.
7. Legal Compliance:
• Ensuring adherence to legal and regulatory requirements.

4.Sharing of Collected Information

We are committed to maintaining the privacy and security of your personal information. However, there are instances where we may share your information with third parties under the following circumstances:

• Indiadel may share your information with trusted third-party service providers to help us operate our business and platform, or to administer activities such as:
• Sending newsletters, surveys, or promotional content.
• Delivering the services you have requested.

• Your personal information may be shared with our affiliates, agents, vendors, partner banks, NBFCs, and other financial institutions to provide the services you have requested, directly or indirectly.
• You authorize these entities to use your information solely to deliver services or fulfill obligations associated with your request.

• In the event of corporate mergers, acquisitions, divestitures, or dissolution, your personal information may be transferred or assigned as part of the corporate transaction.

We may disclose your personal information if required to:

• Comply with Legal Obligations: To conform to laws, respond to legal processes, or assist government enforcement agencies.
• Prevent Illegal Activities: To investigate, prevent, or act upon suspected illegal activities or violations.
• Protect Rights and Safety: To safeguard the rights, property, and personal safety of Indiadel, our users, or others.
• Enforce Policies: To enforce our Terms and Conditions and defend against third-party claims or allegations.

Except as outlined above, we will not share your personal information with third parties unless:

• You have explicitly given your permission.
• It is necessary for service delivery or legal compliance.

We ensure that any third parties with whom we share your data are contractually obligated to maintain the confidentiality and security of your information. For more details, please refer to our full Privacy Policy.

5.Third-Party Links and Associated Platforms

Our platform may occasionally display URLs or links that direct you to other platforms for various purposes, such as collecting or verifying your personal information. These links are provided with the intent to serve you better.

• Indiadel makes reasonable efforts to ensure that the third-party URLs we display uphold standards similar to ours for protecting your privacy and maintaining your rights.
• However, we cannot guarantee the privacy policies or practices of these third-party platforms.

• Other websites or platforms, not associated or authorized by Indiadel may display links that lead to our platform.
• We do not control these unauthorized links and disclaim any responsibility for the content, materials, or practices of such platforms.

• We encourage you to exercise caution and read the privacy policies of these third-party sites before interacting with them or providing any personal information.

6.Policy on Minors

• Indiadel’s services are not intended for individuals under the age of eighteen (18) and we do not knowingly collect personal information from minors.
  If we become aware that we have inadvertently collected personal information from an individual under 18 years of age, we will take immediate steps to delete such information from our systems. We encourage parents and guardians to monitor their children's online activities and guide them in making informed decisions about sharing personal information.

7. Changes to the Privacy Statement

• We reserve the right to update or modify this Privacy Policy at any time. Any updates or changes will be made available on pages we consider appropriate to keep you informed. You are encouraged to review this Privacy Policy regularly to stay informed about changes or updates. Continued use of our services after any updates to the Privacy Policy constitutes your acknowledgment and acceptance of those changes.

8.Consent

• By submitting your data to us or our authorized agents, you agree to the collection, processing, and use of your data in accordance with this Privacy Policy, acknowledges that your personal data may be transferred across national boundaries for processing and understanding that your data may be processed and stored by third parties in their respective countries. Rest assured that your personal data will not be sold in any manner, except as explicitly described in this Privacy Policy.

9.Grievance Mechanism

You have the right to manage your personal data and can contact us for any inquiries or assistance regarding your information. This includes: Requesting access to the personal data we hold about you, correcting or updating any inaccuracies in your personal information, requesting a copy of your personal data in a portable format, objecting to the processing of your personal data in certain circumstances, limiting the ways in which we process your personal data, requesting the deletion of your personal data from our systems, subject to applicable legal or contractual obligations. If you wish to exercise these rights or need further assistance with your personal data, you can contact us directly. Our contact details are provided at the end of this Privacy Policy.

Contact Details

Registered Address:

Indiadel

XIII/211E,Pariyanickal Building

Near Gvt. Taluk Hospital, Kuravilangad,

Kottayam, Kerala. 686633.

Email- indiadel1983@gmail.com